In yet another positive sign that the online casino industry is stepping up to the plate in the corporate responsibility department, the Remote Gambling Association (RGA) will release a training video which has been produced to inform interested parties, such as lawmakers and consumers, the steps which online casinos can implement to protect consumers. The video has been timed to be released on the appropriately named Responsible Gambling Awareness Day.

The RGA is currently the peak industry body representing the interests of online casinos operators within Europe. The video will highlight how the online casino industry can put in place systems and processes to protect its valued customers. Areas of focus include addressing problem gambling and blocking access to online casino sites to underage people. The RGA’s core focus, through industry participation and support, is to ensure that online gambling remains a harmless and safe leisure activity.

Since the mass introduction of online casinos in recent years, the industry has attracted a lot of criticism from many groups for not being seen to actively address issues such as underage gambling. It has widely been believed by some that the problems associated with online gambling have been neglected in favour of profits. The RGA is however taking those concerns on board, and actively working on ways to implement systems that address those issues in line with community expectations. The RGA takes its important role very seriously, and has previously donated significantly to Gambling Therapy, an online counseling service for compulsive and problem gamblers.